Last updated: 10-08-2025

Who We Are
MR & JB E-commerce  ("we," "us," or "our") operates the website https://harperdepot.com (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

• Free Shipping: We offer free shipping on all orders.

Shipping Range

• Delivery Area: We currently ship within the United Kingdom.
  
  

• Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

• Processing Time: Orders are processed within 0-1 business days, Monday to Friday.
  

• Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.

• Delivery Time: Once processed, orders are expected to arrive within 4 to 8 business days.

• Total Estimated Delivery Time: 4 to 9 business days, depending on your location within the United Kingdom.
  
  

• No Shipping Days: Orders are not processed on weekends or public holidays.

Shipping Process

• Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
  
  

• Tracking Information: After your order is shipped, you will receive an email with tracking details.
  

Lost or Damaged Items

• Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  

• Lost Orders: If your order is lost, please reach out to us immediately for assistance.
  
  

Returns

• Returns Policy:  For detailed return instructions, [click here to view our Return Policy].
  
  

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us:

• Email: support@harperdepot.com

• Phone: +31 6 53479823

• Address: Oostelijk Halfrond 33, 1183 EM Amstelveen, Noord-Holland, The Netherlands

• Hours: Monday to Friday, 09:00 AM – 05:00 PM